Insights

Plain talk on infrastructure, AI, and uptime.

No hype, no jargon — practical thinking on technology that actually moves your business. Written by the people who answer the phone.

Audian and Xarios Launch Real-Time Call Analytics
SIP Trunking · VoIP

Audian and Xarios Launch Real-Time Call Analytics

Audian’s new call analytics feature allows users to observe, both visually and audibly, how a call was received and where it was routed.

Brandon Bazemore
COVID-19 Service Update: Enabling Remote Work
SIP Trunking · VoIP

COVID-19 Service Update: Enabling Remote Work

Audian is offering our customers month-to-month Bria Soft phones at no additional cost for up to three months so their employees can work remotely and stay productive during this unprecedented health crisis.

Brandon Bazemore
Telecom Tips Amid COVID-19
SIP Trunking · VoIP

Telecom Tips Amid COVID-19

With the potential for increased disruption in many areas of our everyday life and business, we wanted to share a few quick tips and tricks from Audian designed to keep your business running as smoothly as possible.

Janae Smith
Behind the Scenes with Kenneth Kramke (IT Support)
SIP Trunking · VoIP

Behind the Scenes with Kenneth Kramke (IT Support)

Kenneth connects with Audian customers to bring their challenges to resolutions in a timely manner, and he’s just as dedicated to customer service as the rest of us.

Brandon Bazemore
Supporting Coding Contests for Students, By Students
VoIP · Unified Communications

Supporting Coding Contests for Students, By Students

Almost every aspect of the TeamsCode event was run by students, for students. It’s inspiring to see students working together to create opportunity for each other.

Janae Smith
Xarios & Audian Develop Strategic Partnership to Bring Real-Time Call Analytics to the VoIP Market
VoIP · Unified Communications

Xarios & Audian Develop Strategic Partnership to Bring Real-Time Call Analytics to the VoIP Market

The companies will collaborate on new applications and integrations between platforms enabling customers to make data-driven business decisions.

Brandon Bazemore
Meet Audian Cares: Our Community Support Initiative, Starting with USA’s Vets
SIP Trunking · VoIP

Meet Audian Cares: Our Community Support Initiative, Starting with USA’s Vets

We have chosen to support a select group of community organizations which align with our company values, experiences, and expertise to give back to the communities we work in.

Janae Smith
SIP Trunking · VoIP

Partner Profile: FASTSIGNS of Lynnwood

"The system not only saves us money, but saves us time as well so that we can better serve our customers.”

Bill Janes
Partner Profile: Eastside Legal Assistance Program
SIP Trunking · VoIP

Partner Profile: Eastside Legal Assistance Program

Audian has an A rating on the Better Business Bureau.....and their support/help desk stands head and shoulders above other companies.

Brandon Bazemore
Behind the Scenes with Eric Ronhovde, Support Rep
SIP Trunking · VoIP

Behind the Scenes with Eric Ronhovde, Support Rep

The work environment is exactly what I was looking for – steady work and supportive teammates grounded in a calm work environment.

Voicemail Transcription: A.I. to Save the Day (and Your Time)
SIP Trunking · VoIP

Voicemail Transcription: A.I. to Save the Day (and Your Time)

The core, A.I-driven technology we utilize as the backbone of our Voicemail Transcription services could teach Siri a thing or two about A.I., spelling, and comprehension.

Brandon Bazemore
They Don’t Stop, So We Won’t Stop Supporting Teamwork
Community · Teamwork

They Don’t Stop, So We Won’t Stop Supporting Teamwork

The top benefits for girls playing sports include better performance in school, higher levels of confidence and self-esteem, and lower levels of depression.

Janae Smith
Comfy Bed, Nice Breakfast ...and Good WiFi! Bringing Simply Reliable WiFi to Your Hotel Room
VoIP · Unified Communications

Comfy Bed, Nice Breakfast ...and Good WiFi! Bringing Simply Reliable WiFi to Your Hotel Room

Our new approach to hotel WiFi gives management back their time to run and grow their properties, not hassle with a WiFi system that constantly went offline or had a weak signal.

Brandon Bazemore
“Putting Coding into Action” - Audian Q&A With TeamsCode Winners
VoIP · Unified Communications

“Putting Coding into Action” - Audian Q&A With TeamsCode Winners

“Honestly, it is so inspiring to see how bright and motivated this new generation is. I’m super excited to see what they do in the world,” reflected Brandon Bazemore, CEO - Audian

Brandon Bazemore
Supporting Teamwork in our Community
Legal

Supporting Teamwork in our Community

On the field, these girls are far away from their devices, their heads are up, and their critical thinking and communications skills are on high alert.

Janae Smith
Partner Profile: Decker Retirement Planning
SIP Trunking · VoIP

Partner Profile: Decker Retirement Planning

We chose Audian because of the quality of person we would be working with, namely Kyle and Brandon.

Brandon Bazemore
Why We Support Tomorrow's Coders and Innovators
VoIP

Why We Support Tomorrow's Coders and Innovators

We’re very proud to support TeamsCode for the second time and look forward to our ongoing collaboration with this one-of-a-kind organization helping to build the next generation of innovators.

Janae Smith
Boosting Telecompetence for The Rock - Wood Fired Pizza
VoIP

Boosting Telecompetence for The Rock - Wood Fired Pizza

Audian was able to quickly come in and help The Rock, boosting their “Telecompetence”, so they could focus more on running and growing the business, and less time on phone and internet solutions.

Brandon Bazemore
e-911 and Kari's law: Implications for businesses
VoIP · Legal

e-911 and Kari's law: Implications for businesses

With Kari's law in place, such telephone systems must have a default configuration enabling users to call 911 without a prefix

Brandon Bazemore
Net neutrality and its effect on VoIP users
VoIP · Legal

Net neutrality and its effect on VoIP users

The death of the net neutrality rules will adversely impact both the VoIP industry and the delivery of VoIP services

Brandon Bazemore
Common challenges faced during SIP trunking implementation
SIP Trunking

Common challenges faced during SIP trunking implementation

Audian's advanced, dynamic and instantly scalable phone systems are built on the concept of "Telecompetence"

Brandon Bazemore
Benefits of unified communications for SMBs
Unified Communications

Benefits of unified communications for SMBs

The intersection of computers and telephones has taken communication abilities to a whole new level

Brandon Bazemore
The future of VoIP: Collaboration, security and growth
VoIP · Unified Communications

The future of VoIP: Collaboration, security and growth

Less business is done on the phone. Today, workers and clients communicate through mobile, and manage projects and daily processes through collaboration tools.

Brandon Bazemore
Telecommuting in the legal industry
VoIP · Legal

Telecommuting in the legal industry

With the increase in the number of telecommuters, law firms are now occupying less space due to the decline of in-office headcounts.

Brandon Bazemore
Transitioning to a cloud-based PBX
VoIP

Transitioning to a cloud-based PBX

A cloud PBX enables full control of a phone system, minus the need for an on-site technical employee to handle administration

Brandon Bazemore
VoIP and Unified Communications in the Legal Industry
VoIP · Legal

VoIP and Unified Communications in the Legal Industry

Today, clients expect even more from their lawyers. They want to be able to reach information and assistance when needed, and the ability to be contacted in different ways.

Brandon Bazemore

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